Agents set to fly high with Albatross

first_imgEuan enjoying a cool seat with his wife Grooming a preferred network of supporting agents, or ‘High Flyers’, Albatross looks after their flock, managing director Euan Landsborough told e-Travel Blackboard.“If an agent supports us we will pay them very lucrative commissions,” he said.“Our undertaking is to the travel industry.”Keen to build relationships with “agents who are putting their client first” and who are active in their local communities, Mr Landsborough said the colour of an agent’s shirt was as irrelevant as the shape of their desk.“What matters is their professionalism and their passion for product.”Offering distinct products, “genuinely inclusive” tours (and hence more commission to agents)and guaranteed group departures, the Albatross Travel Group boss told e-Travel Blackboard that agents “should be rubbing their hands together” when booking with the European travel specialist.Renowned for never cancelling a European Christmas tour since their inception 17 years ago, Mr Landsborough said Albatross’ undertaking to agents and their clients was to “really” guarantee group departures. “We will run tours with just seven confirmed passengers.”“In this world, travel agents need to stand out, offer guarantees, offer something different,” he said.“If they don’t, people will go online.”With the biggest range of festive tours in the market, Albatross Travel Group experienced its best ever year last year.“We’ve got distinct products and that’s why we’re winning,” Mr Landsborough said.Designed by the passionate Mr Landsborough himself, the festive tours are “scenes from Christmas postcards”.“These travellers are going off to capture a dream and our job is to fulfil these dreams.”“We go to Christmas markets not when it fits the itinerary, but in the late afternoon because that’s when choirs are out, the mulled wine is flowing and the Christmas lights are twinkling. “It’s a style; it’s an attitude to touring.” For more information on Albatross Travel Group, visit www.albatrosstravel.com.au. Source = e-Travel Blackboard: G.Alast_img

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